FAQ

Please check your bank/credit card account to first ensure if your account has been debited. If your account has been debited after a payment failure, it is normally rolled back by banks within 10-15 business days. For assistance you can write to us at islandprintzslu@gmail.com, we will be happy to help you out.

To place your order, follow these steps: 1. Browse through our wide catalog of products until you find something you like, choose the relevant size (if you are not sure of the size, refer the size info to find the correct size) and click on the ‘Add to Cart’ button (you are eligible to add multiple products on your cart). 2. ‘In My cart’, you can either choose to continue shopping or confirm the order. 3. Once the cart is all set, proceed to checkout, submit your shipping address, select the desired payment process and confirm your order.

Once your order is placed, we will send you confirmation of your order details over email. Again, once we dispatch your shipment you will be notified via email. In case of any unusual event which delays your order, you would receive a special update from our end. If you have a user account and were logged in when you placed your order, you can easily track the status of your order on your www.myislandprintz.com account using the tracking number. If you still have apprehensions, write to us at islandprintzslu@gmail.com and your issue will be addressed.

We'll send an email or contact with your order information to confirm and another email when your order is shipped out. However, the order will be accepted and sent to you once your credit card/debit card and address details have been approved and verified. So sit back, relax and wait for your awesome designs to arrive.

How will I receive my Order? We will ship your product on your mentioned shipping address. All orders will be delivered in fully sealed packages to protect your goods and ensure that they reach you in perfect condition. In how many days will I receive my order? Once we have received your order, you can expect your order to be delivered within 12-15 working days.